Refund policy

Effective Date: 23 February 2026

Welcome to Kaivalya Astro World (https://kaivalyaastroworld.com/).

This Refund Policy outlines the terms under which refunds may or may not be issued for services and products purchased through our website.


1. Astrology & Consultation Services

Due to the nature of astrology and spiritual services:

  • All consultation fees are non-refundable once the service has been provided.

  • If a client fails to attend a scheduled appointment without prior notice, no refund will be issued.

  • If a technical issue occurs from our side and service is not delivered, we may reschedule or issue a refund at our discretion.


2. Puja & Ritual Services

  • Once a puja or ritual has been booked and initiated, it cannot be canceled or refunded.

  • If cancellation is requested before the ritual process has started, refund approval will be at the sole discretion of management.


3. Digital Products (Reports, Kundli, Horoscope)

  • All digital products are non-refundable once delivered via email or download link.


4. Physical Products (If Applicable)

Refunds for physical products will only be considered:

  • If the wrong item was delivered

  • If the product is damaged during shipping

  • If a request is raised within 48 hours of delivery

Refund approval is subject to verification.


5. Processing of Refunds

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be credited through the original payment method.

Kaivalya Astro World reserves the right to refuse refund requests that do not meet the above conditions.